Contact information

Get in touch whenever the moment fits. Orders, products, shipping, or something outside all three — our team takes it up either way.

Customer Support

Email: support@lumolott.com
Turnaround: 24–48 hours by default, Monday to Friday

About an Order

Slot your order number into the message and a quicker reply follows.

Everything Else

Wholesale, partnerships, press, general questions — one address carries all of it. Your message moves internally to whoever is best placed to answer.

When We Are Reachable

Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: closed